Our Work: National Storage Affiliates: NSA: Custom Self-Storage CMS & Website - NP Group

NP Group portfolio: National Storage Affiliates NSA: Custom Self-Storage CMS & Website Project Details

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Our Work: National Storage Affiliates: NSA: Custom Self-Storage CMS & Website - NP GroupNPG882 Pompton Ave, 882 Pompton Ave Cedar Grove, NJ 07009NP Group portfolio: National Storage Affiliates NSA: Custom Self-Storage CMS & Website Project Details
CUSTOM UI/UX AND WEB DEVELOPMENT SINCE 2001

NSA: Custom Self-Storage CMS & Website

A custom CMS gives National Storage Affiliates full control over content management, tailored specifically to their complex portfolio needs. This scalable solution ensures seamless updates and smooth integration with third-party systems, empowering them to manage their site efficiently as they grow.

Challenge

The client's previous CMS was built on a codebase that was no longer being supported. As a result, maintenance was challenging, with site reliability decreasing, leading to issues with availability. Third-party integrations were quickly changing and required updating, made more difficult by the old codebase. The system needed to be rebuilt, while the existing platform continued operating until a changeover was possible.

Proposal

NPG took over ongoing maintenance of the existing infrastructure. We addressed some quick development issues and introduced 24/7/365 monitoring with emergency response. NPG was able to increase uptime to over 99.99%. Concurrently, we began to rearchitect the infrastructure and framework that served as the foundation of the website. Ultimately, we deployed a new custom CMS build on top of the Laravel Framework with our own custom UI/UX. We then developed new integrations with property management systems such as SiteLink, Yardi, and Breeze and further iterated the platform post-deployment.

About National Storage Affiliates

NSA operated multiple storage brands across most geographies of the United States. Each brand carried its own design and UI/UX requirements. The end goal of this engagement was to develop multiple domains on a single codebase, enabling easier maintenance and higher reliability. In addition, the websites were reliant on third-party property management systems, which were integrated via API connectivity with multiple redundancies.

Leading the iStorage redesign was a journey of innovation, ...

... seamless development, and customer-focused excellence. As a project manager at our agency, I had the exciting challenge of leading the iStorage website redesign from concept to completion. We navigated through innovative design phases, seamless development, and rigorous testing to ensure a user-friendly experience. Our focus was on aligning with iStorage’s commitment to security, convenience, and customer satisfaction, resulting in a sleek and functional website that enhances their online presence.

Jenna Polyniak

Director of Client Services

End Results

Here's a snapshot of what we were able to achieve for the client.

99.99% Uptime

Uptime was improved with monitoring, preventative maintenance, and emergency response when required.

Future-Proofing

Framework was developed with an API-first approach allowing for future flexibility.

Ownership

Internal team is now able to maintain software with control, and not relying on outside resources.